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Today more than ever: Dispatchers work under increasing pressure, juggling competing demands in a recovery market. New dispatchers often learn unevenly while under fire. Seasoned veterans can find it difficult to step back and find ways to improve. An effective course: With a small class-size and lots of personal attention from expert instructors, this class arms dispatchers, schedulers, shippers and managers with the ready-mixed concrete-specific technical, practical and customer-service skills needed to succeed. Put learning to work: Attendees return ready to perform even more efficiently in core skill areas: • Putting Orders in Order: Mastering technical, practical and customer-service issues • Scheduling Success: Juggling priority customers, advance notices, callbacks & more • Technically Speaking: Gaining basic product and materials knowledge • Supporting Efficiency: Understanding batching basics & plant operations flow • Sustaining Compliance: Drivers’ hours of service, safety & environmental regulations and best practices that impact scheduling and delivery flow • People Professionalism: Managing stress, phone skills and peers • Details, details, details: Clean-ups, small load charges, CODs...the list goes on and on
COURSE LOCATION AND TRAVEL INFORMATION
Course and Hotel Room Block Location:
Embassy Suites Orlando – Lake Buena Vista Resort
8100 Lake Street,
Orlando, FL 32836
Phone: (407) 239-1144
Meeting Room Location:
Buena Vista I (subject to change)
Overnight self-parking is $13/day and overnight valet parking is $19/day, both with in/out privileges.
$169 per night plus applicable taxes. Room rate includes complimentary hot breakfast buffet and evening reception served in the hotel atrium and complimentary internet access in guest rooms.
Monday, January 6, 2020, or whenever the room block sells out, whichever occurs first.
RMC Reservations: 1-800-377-8898 or book online by clicking here:
The closest airport is the Orlando International Airport (MCO) located 17 miles/25 minutes from the Embassy Suites Lake Buena Vista Resort.
The hotel does NOT offer shuttle service. A taxi will cost approximately $60 each way from ORD to the host hotel. To schedule a SuperShuttle or shared ride transportation, please contact SuperShuttle directly at (800) 258-3826.
1/28/2020 8:00 AM - 1/30/2020 12:30 PM
Embassy Suites - Lake Buena Vista Resort 8100 Lake Street Orlando, FL 32836
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