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Dispatcher Forum

Dispatcher Forum
Today more than ever: Dispatchers work under increasing pressure, juggling competing demands in a recovery market. New dispatchers often learn unevenly while under fire. Seasoned veterans can find it difficult to step back and find ways to improve. An effective course: With a small class-size and lots of personal attention from expert instructors, this class arms dispatchers, schedulers, shippers and managers with the ready-mixed concrete-specific technical, practical and customer-service skills needed to succeed. Put learning to work: Attendees return ready to perform even more efficiently in core skill areas: • Putting Orders in Order: Mastering technical, practical and customer-service issues • Scheduling Success: Juggling priority customers, advance notices, callbacks & more • Technically Speaking: Gaining basic product and materials knowledge • Supporting Efficiency: Understanding batching basics & plant operations flow • Sustaining Compliance: Drivers’ hours of service, safety & environmental regulations and best practices that impact scheduling and delivery flow • People Professionalism: Managing stress, phone skills and peers • Details, details, details: Clean-ups, small load charges, CODs...the list goes on and on


Course and Hotel Room Block Location:
Embassy Suites Orlando – Lake Buena Vista Resort
8100 Lake Street,
Orlando, FL 32836
Phone: (407) 239-1144

Meeting Room Location: Buena Vista I (subject to change)

Parking: Overnight self-parking is $13/day and overnight valet parking is $19/day, both with in/out privileges.

Room Rate: $169 per night plus applicable taxes. Room rate includes complimentary hot breakfast buffet and evening reception served in the hotel atrium and complimentary internet access in guest rooms.

Cut-Off Date: Monday, January 6, 2020, or whenever the room block sells out, whichever occurs first.

Call-In Code: RMC Reservations: 1-800-377-8898 or book online by clicking here: https://embassysuites.hilton.com/en/es/groups/personalized/M/MCOWDES-RMC-20200127/index.jhtml?WT.mc_id=POG

Closest Airport: The closest airport is the Orlando International Airport (MCO) located 17 miles/25 minutes from the Embassy Suites Lake Buena Vista Resort.

Transportation: The hotel does NOT offer shuttle service. A taxi will cost approximately $60 each way from ORD to the host hotel. To schedule a SuperShuttle or shared ride transportation, please contact SuperShuttle directly at (800) 258-3826.
1/28/2020 8:00 AM - 1/30/2020 12:30 PM
Embassy Suites - Lake Buena Vista Resort 8100 Lake Street Orlando, FL 32836

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