The Handbook of Ready Mixed Concrete Dispatching
The Handbook of Ready Mixed Concrete Dispatching
This handbook is the essential guide to set up and maintain an effective dispatch operation process. Dispatchers, shippers, schedulers and managers at ready-mix concrete companies will benefit from the invaluable information that author, James R. Wagner, provides. Wagner pulls from his 25+ years in the dispatching field where he developed and marketed computerized dispatching equipment for the ready-mix industry, as well as his experience teaching courses for dispatchers. This expert explains the techniques that make the dispatch office run smoothly, including order-taking, scheduling methodology, shipping. The text also includes easy-to-use order-taking forms, scheduling worksheets, driver report time configurations, and dispatch job performance measures.
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