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The Handbook of Ready Mixed Concrete Dispatching
This handbook is the essential guide to set up and maintain an effective dispatch operation process. Dispatchers, shippers, schedulers and managers at ready-mix concrete companies will benefit from the invaluable information that author, James R. Wagner, provides. Wagner pulls from his 25+ years in the dispatching field where he developed and marketed computerized dispatching equipment for the ready-mix industry, as well as his experience teaching courses for dispatchers. This expert explains the techniques that make the dispatch office run smoothly, including order-taking, scheduling methodology, shipping. The text also includes easy-to-use order-taking forms, scheduling worksheets, driver report time configurations, and dispatch job performance measures.
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